Privacy Policy – Food Venture Accelerator

Food Venture Prgram Inc. and Food Venture Accelerator (“Company”, “we”, “our” or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy applies to our website foodventureprogram.com and all related sites, landing pages, online courses, live and recorded classes, and services (collectively, the “Site” and “Services”).

PLEASE READ THIS POLICY CAREFULLY. By using our Site or Services, you agree to this Privacy Policy. If you do not agree, you must not access or use our Site or Services.

Relationship to Other Documents
Your use of our Site and Services is also governed by our Terms of Use and our Disclaimer. Please review those documents as well.

1. Who We Are and How to Contact Us
We are a Canadian corporation with our head office at:
576 Byngmount Ave., Mississauga, ON L5G 1R1, Canada
Privacy inquiries & Privacy Officer: info@foodventureaccelerator.com

2. Age Requirements
You must be at least 13 years old to use our Site or Services. We do not knowingly collect personal information from children under 13 without verifiable parental consent (COPPA). If we learn we have collected such information, we will delete it immediately.

3. Information We Collect
• Identity & Contact Data (name, email, mailing address, phone)
• Account & Course Data (username, progress, assignments)
• Financial Data (processed only by PCI-compliant payment processors)
• Live/Recorded Class Data (video, audio, voice, likeness, chat)
• Technical & Usage Data (IP address, browser, device, analytics)
• Marketing & Communications Preferences
• Social Media Data (if you log in via Google/Facebook)

4. Live and Recorded Classes
Live sessions and replays may capture your video, voice, name, and likeness when your camera or microphone is on. Recordings are stored securely and kept for up to 24 months unless you request earlier deletion. You may turn your camera/microphone off at any time.

5. Third Parties We Share Information With
We only share with trusted service providers under contract:
• Payment processors – Stripe, PayPal, Square, Apple Pay, Google Pay (to process transactions)
• Course & hosting platforms – Kajabi, Teachable, Zoom, Thrive Architect, Word Press, Vimeo (to deliver courses and recordings)
• Cloud storage – AWS, Google Cloud, FileBird (secure data storage)
• Email & marketing tools – ConvertKit, FunnelKit, Mailchimp, ActiveCampaign (newsletters and updates)
• Analytics providers – Google Analytics, Meta Pixel, Hotjar (understand usage and improve the Site)
• Advertising partners – Meta, Google Ads (retargeting and display advertising)
• Affiliate & partner marketing – Select ingredient suppliers, equipment brands, sales partners, food industry partners, certification partners (to offer relevant products/services and earn commissions – see Section 9).

6. Cookies and Tracking Technologies
We and our partners use cookies, pixels, and similar technologies for functionality, analytics, and marketing. Residents of California, Colorado, Connecticut, and other applicable jurisdictions may opt out of the “sale” or “sharing” of personal information (including targeted advertising and affiliate marketing) here:
Do Not Sell or Share My Personal Information
We honour Global Privacy Control (GPC) signals.

7. How We Use Your Information
• Deliver and improve our Services
• Process payments and prevent fraud
• Communicate with you (transactional and marketing emails)
• Record and distribute classes
• Perform analytics and marketing (including affiliate marketing – see Section 9)
• Comply with legal obligations

8. Retention Periods
• Account & course data – 7 years after last activity
• Class recordings – maximum 24 months
• Payment records – 7 years
• Marketing subscribers – until unsubscribe + 90 days
• Analytics data – up to 26 months (or anonymized earlier)

9. Affiliate & Partner Marketing (Commission-Based)
From time to time we may share your name and email address with carefully selected partners (e.g., ingredient suppliers, kitchen-equipment brands, or certification programs we recommend) so they can offer you relevant products or services. If you purchase from them, we may earn a commission.
You can opt out at any time by:
• Clicking “Do Not Sell or Share My Personal Information” (Section 6)
• Replying “STOP” to any message
• Emailing info@foodventureaccelerator.com
We will remove you within 10 business days.

10. International Transfers
Your information may be processed in the United States or elsewhere. We protect it using Standard Contractual Clauses and ensure processors provide safeguards comparable to Canadian law.

11. Security
We use SSL encryption, reputable payment processors, and industry-standard measures. No internet transmission is 100% secure.

12. Data Breach Notification
If a breach creates a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada (and provincial authorities) as soon as feasible and without unreasonable delay.

13. Your Rights
You may access, correct, delete, or port your data; withdraw consent; or opt out of marketing and affiliate sharing. Contact: info@foodventureaccelerator.com. We will respond within 30 days (or as required by law).

14. California & Other U.S. State Residents
Certain cookie-based and affiliate marketing activities may be considered a “sale” or “share” under applicable state laws.

15. Changes to This Policy
We may update this Policy and will post the new version here with an updated “Last Updated” date.

16. Contact Us
Privacy Officer
Email: info@foodventureaccelerator.com
Mail: 576 Byngmount Ave., Mississauga, ON L5G 1R1, Canada